Information We Collect

When you use our website, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely by third-party payment providers)
  • Order history
  • IP address
  • Browser type and device information
  • Cookies and website usage data

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Respond to inquiries and requests
  • Prevent fraud and maintain website security
  • Send promotional emails (only if you have subscribed)

Payment Security

We do not store your complete payment information on our servers. All online payments are processed through secure and trusted payment gateways using industry-standard encryption to protect your financial information.

Cookies

Our website uses cookies to improve your browsing experience. Cookies help us:

  • Remember your preferences
  • Keep your shopping cart active
  • Analyze website traffic
  • Improve website performance
  • Deliver a better shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

Your information may only be shared with trusted third-party service providers such as:

  • Payment processors
  • Shipping and delivery partners
  • Website hosting providers
  • Analytics services
  • Customer support platforms

These partners only receive the information necessary to perform their services.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. While no online system can guarantee complete security, we continuously work to safeguard your data using industry best practices.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before sharing any personal information.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Update or correct your information
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Request a copy of your stored information

To exercise these rights, please contact us using the details below.

Children’s Privacy

ExalinkDigital.shop is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website features. Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

ExalinkDigital.shop

Email: support@exalinkdigital.com

Phone: +44 7576598991

Business Hours:
Monday – Saturday: 8:00 AM – 10:00 PM
Sunday: 11:00 AM – 5:00 PM

We are committed to protecting your privacy and providing a safe, secure, and trustworthy online shopping experience.